Fifth and Final Payment Reminder: One Month After the Due Date Email subject: Urgent: Invoice #123 is one month overdue Additionally, ask them to confirm if they received the reminders or lost their invoice. Keep the message short, so as not to deter the client from being distracted. By now, you should be asking for payment precisely and clearly. We want to help in any way we can to get this resolved and behind us.Īs you probably noticed, the tone gets more direct. If you have any concerns or questions regarding this invoice, please don’t hesitate to reach out to us. Please send us a response if you received these reminders, or if you lost your invoice. This is just another reminder that your payment is now two weeks overdue. We have now reminded you several times of your payment for Invoice #123, at the amount of $_. Fourth Payment Reminder: Two Weeks After the Due Date Email subject: Invoice #123 is two weeks overdue However, remain helpful-you never know what they could be going through, or if there was some sort of mix-up. As always, continue reminding them of when the due date was, and how overdue they are. Include as many details as you can regarding the payment, such as the invoice number and amount. Since the payment is officially overdue, you’re in the clear to sharpen your tone. For any clarity or questions, please don’t hesitate to reach out to us. If you have already sent the payment, please disregard this notice. Our records show that we haven’t received payment for Invoice #123. Third Payment Reminder: One Week After the Due Date Email subject: Invoice #123 is one week overdueĪs always, we hope this message finds you well. Keep this reminder short, friendly and to the point. This is one of the most important payment reminders you can make, as it often defines your client-customer relationship. In this payment reminder, you’re sending your first call to action to receive a payment. If you have any questions, we are happy to help in any way we can. This is just a reminder that payment on invoice #123 (which we sent on September 15th), is due today. Second Payment Reminder: On the Due Date Email subject: Invoice #123 is due today It politely and professionally informs them of their payment without being pushy or overbearing. This allows your customer to quickly open, read and make a decision without spending too much time away from their obligations. This reminder is short, friendly and informative. Peter Parker Why this payment reminder works: Please let us know if you have any questions or concerns. We’d appreciate if you took a moment to look over the invoice when you can. We understand you’re probably busy, which is why we took the time to remind you a week ahead of your due date just so you’re best prepared. This letter is just a reminder that payment for invoice #123 (which we sent on September 15th) is due next week. Send the First Reminder One Week Before the Payment Due Date Email subject: Follow-up for invoice #123 We’ll show you how to steadily change your tone as time passes without payments. Be both polite and firm, sending unquestionably deliberate statements yet with calm and kindness. However, the key is to maintain a steady, professional tone throughout your reminder emails and letters. We understand that asking for late payments can be tough. More specifically, send your first follow-up email one week before the payment due date. Therefore, the best time to send your first payment reminder is before the due date, not after. However, it’s important for your business cash flow to receive payments and avoid overdue or delinquent accounts. While it’s ideal for your customers to send their payments immediately after receiving invoices, it doesn’t always happen. These five professional payment reminder templates are a great way to start. The question then remains, how do you send reminders or ask for late payments professionally? What’s the best way to send a polite payment reminder that’s both firm and kind enough to get you your debt and compensation? However, at the same time, you shouldn’t jump to harsh methods of collecting the debt. When a customer or client doesn’t pay on the due date, you should never let their delinquency slide for too long. Regardless of how well you run your business, there’s bound to be late payments and overdue accounts.
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